Below is a list of the most frequently asked questions about our cleaning services. I hope they will be helpful.
Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Yes. Cleanwhizz is fully insured with £1,000,000 for both public and employer liability to protect your home and to give you peace of mind.
Barry, Barry Island, Dinas Powys and Rhoose.
Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.
We pamper all our clients with our Ecofriendly House cleaning. There is no extra charge for this, The difference is that your home is cleaned with Natural Cleaning Products instead of harsh cleaning chemicals.
Yes and No, it's 100% your choice, we can either use your cleaning materials that you already know and love, or you can select the option for us to bring cleaning products along. All we ask is for you to provide a Mop and Hoover for our cleaners to use.
We will arrive at your home with cleaning supplies if you have selected that option. We will have a brief chat on focus areas and gather information needed to thoroughly clean your home. Please ensure to book the appropriate length of time in order to have all jobs completed within reason. Our Cleaners can only spend the time allocated that you have booked.
The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes.
Yes, you do have this option to book the same cleaner, but you must ensure you select the cleaner you want. We cannot guarantee their availability will suit your booking, unless you have a cleaning contract in place with the cleaner assigned. We understand how important it is to have someone you know and trust cleaning your home, however all of our cleaners are tip top and ready to provide the best cleaning service you have ever experienced.
The cost will depend on how large your home is, our cleaning fees start at £20 per hour, so that you can have a good idea of how to manage your cleaning budget. You can book as many hours as you need per visit.
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!
If you anticipate needing to change an appointment time, ideally, we would require a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
Yes. We most certainly do. You can purchase a cleaning gift voucher for just about any occasion. Whether it's a spring clean, welcome new baby home clean, or whether you want to gift a clean to someone who just doesn't have the time or energy
We require payment at time of booking. We accept most major credit cards, debit card payments and payment is made during booking via our App.
Cleanwhizz quality Service It's Our Guarantee.
- Professional
- Affordable
- Screened Housekeepers
- Secured
- Insured